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Frustration Indicator creation process:




                    Moving Average   __                          Moving Average   __
                    Frustration Fail     Frustration Fail        Frustration Quit    Frustration Quit






                          Frustration - Fail               x           Frustration - Quit

                               Difference                                   Difference








                                               Global Frustration






                                                 Standardization           ensure comparability





                                                                                     Help us to see where
                                           Weighting by checkpoint                 frustration is generating
                                                      drop rate                     lot of discouragement





                                            Indicator of Frustration








               The Indicator of Frustration is not an index per say, its strong point come
               from the fact that each value can be directly compared to another one
               without the risk of scaling effect.



               To give an example of how it can be interpreted let's take an example:


               - if the value for checkpoint #1 is 0.05
               - if the value for checkpoint #3 is 0.12



               Then we can say that the level of frustration felt by a user while playing
               checkpoint #3 is twice as important as the level of frustration felt while
               playing checkpoint #1.





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